Frequently Asked Questions
Find answers to our most frequently asked questions below. You can also send us a message at email@example.com
Please email us at firstname.lastname@example.org as soon as possible if you would like to cancel or change your order. Our fulfillment center processes orders quickly, but we will process the cancelation as long as the order has not already been shipped.
If the order has already shipped you will need to email customer support to request a return.
Can I use multiple promo codes at checkout?
You can use one promo code per order. Discount codes cannot be combined with any other offers that may be live on our site at the time that your order is placed.
Why isn’t my promo code working?
Keep in mind that promo codes cannot be combined. Exclusions include but are not limited to: newly launched collections, accessory, and open box items. Promo codes typically cannot be used during promotions as well, so double check the fine print when a promotion is live.
What forms of payment do you accept?
We accept the following payment methods:
PayPal, Credit Card, Google Pay, Apple Pay
All major credit cards (Visa, Mastercard, American Express, Discover) are accepted through the secure payment processor of Shopify Payments. Shopify Payments provides top-notch fraud protection for you by screening orders for potential fraud before clearing payment. Please ensure that your billing address matches that of your payment method to avoid delays in order processing. When you use Shopify Payments to pay with a credit card, we do not see your card information, including your card number.
We cannot accept checks or money orders. All of our online prices are shown in US Dollars.
For more information and faster assistance, please contact us at email@example.com.
How can I redeem a gift card?
Just click the REDEEM GIFT CARD link in the email. Create an account or log in and enter the code. You can always enter the code here. Once you have applied the gift card to your account, it will automatically apply to your next purchase. If you do not have enough store credit in your account to complete the purchase, you can pay the remaining balance with your credit card.
Please register your product here to stay up to date on any product updates, new releases, or other news from Memorism.
If you’re wondering about an order, our products, or our website, shoot them an email at firstname.lastname@example.org.
Address: 6945 Speedway Blvd Ste H102 Las Vegas, NV 89115
All of our items are eligible for a return or exchange within 30 days of purchase.
View our full return and exchange policy.